Saturday, July 26, 2014
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Important Info About Online Access

The weekend of June 8th, First Financial will perform an upgrade to our Online Banking and Bill Pay services that will allow us to continue to provide innovate, secure and convenient access when and where you need it.

Our top priority is minimizing the interruption in your services and making the transition as transparent and easy as possible. The information below was designed specifically to guide you through the upgrade process and ensure your online services are not impacted.

We appreciate your business and hope that you enjoy our enhanced Online Banking system.

 

WHAT DO YOU WANT TO DO? THURS 07/11/13 FRI 07/12/13 SAT 07/13/13 SUN 07/14/13 MON 07/15/13 GO LIVE
View Account Balances and Transactions YES YES YES NO YES
after 7 a.m.
Transfer Funds and Make Loan Payments YES YES NO NO YES
after 7 a.m.
View and Print Images of Paid Checks YES YES YES NO YES
after 7 a.m.
Place Stop Payments on Specific Checks YES YES NO NO YES
after 7 a.m.
Access Online Bill Payment YES YES YES
through 5 p.m.
NO YES
after 7 a.m.
Schedule Bills to be Paid Through Online Bill Payment YES YES YES
through 5 p.m.
NO YES
after 7 a.m.
Add New Bill Payment Payee YES YES YES
through 5 p.m.
NO YES
after 7 a.m.
Change Existing Payee Information or Payment Amount YES YES YES
through 5 p.m.
NO YES
after 7 a.m.
Download Files to Quicken or QuickBooks YES YES YES
through 5 p.m.
NO YES
after 7 a.m.

 

We know how important Online Banking is to you. That is why First Financial Bank will minimize the length of time our Online Banking and Bill Payment system is unavailable during the upgrade. In order to ensure that you will have a smooth transition, please follow the steps below PRIOR to the upgrade.

  • Place a Stop Payment or Bill Payment that you want to process between 07/13/13 to 07/14/13 prior to 5 p.m. on Saturday, 07/13/13.
  • Initiate any Account Transfers or Loan Payments that you want to process before Saturday, 07/13/13.
  • Print a copy of your Recurring Transfers, Alerts and Future Dated Transfers before 5:00 pm on Saturday, 07/13/13.
  • Download your latest transactions to your personal financial software before 5:00 pm on Saturday, 07/13/13.
  • As part of this upgrade, you will need to perform a small update in your Quicken or QuickBooks application on or after July 15, 2013.

Click here for a step-by-step guide for your particular software version.

 

 

  

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